TERMS & CONDITIONS
DEPOSITS
Non-Refundable Deposit Policy
Thank you for choosing Uncut Jewellers. To secure your booking/order/service, a non-refundable deposit is required. This deposit ensures that your spot/order/service is reserved exclusively for you and prevents any potential loss of revenue due to cancellations.
Purpose: The deposit is intended to cover administrative costs and to secure resources required for your booking/order/service.
Non-Refundable: Please note that the deposit is non-refundable under any circumstances.
Cancellation: In the event of cancellation by the customer, the deposit will be retained by Uncut Jewellers as compensation for the time and resources allocated to your booking/order/service.
By proceeding with the payment of the non-refundable deposit, you acknowledge that you have read, understood, and agreed to our deposit policy.
Thank you for your understanding and cooperation.
PRIVACY POLICY
At Uncut Jewellers, we take our customers privacy very seriously. Our website privacy policy outlines how we collect, use, and protect any information you provide us with when using our website. You can be assured that any information you provide will only be used in accordance with our privacy policy.
CUSTOMER CARE POLICY
At Uncut Jewellers, we prioritise our customers' satisfaction above all else. We firmly believe that the journey towards finding jewelry is just as special as the end product itself. That’s why we’ve made it our mission to create a warm and welcoming environment in our store, where our expert team is always on-hand to help guide you on your journey. We understand that every jewelry purchase is unique, and we take great care in ensuring that every single customer is heard and valued.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments